FAQs
To place an order, simply browse our website, select the desired items, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and complete the purchase.
We accept various payment methods, including credit/debit cards, UPIs, and other secure online payment gateways. Cash on delivery (COD) may also be available in select regions.
Orders can usually be modified or canceled within a certain timeframe after placement. Please contact our customer service team promptly with your order details for assistance.
There is no minimum order value required. You can purchase any item(s) based on your preference and needs.
We offer standard and expedited shipping options. Shipping costs are calculated based on your location and the selected shipping method. Free shipping may be available for orders above a certain threshold.
Presently, we do not deliver items outside India. However, you can make a purchase from anywhere in the world if the shipping address is within India.
All orders typically take 7-10 business days to arrive. However, delivery times may vary depending on factors such as location and shipping method.
Yes, once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.
⦁ Please refer to our Return and Exchange Policy page for detailed information on our policies regarding returns, exchanges, and refunds.
⦁ If you receive a damaged or defective item, please contact our customer care team immediately with details and obejctive evidence. We will arrange for a replacement or refund as applicable.
⦁ Items purchased during a sale or promotion may be subject to different return and exchange policies. Please refer to our Return and Exchange Policy page for detailed information or contact our customer service team for clarification.
⦁ Returns are typically processed within immediately if accepted, and refunds are issued promptly once the returned item(s) have been received and inspected.
⦁ You can refer to our size guide for detailed measurements and sizing recommendations. If you're unsure about the best size for you, feel free to contact our customer service team for assistance.
⦁ Some of our products may offer customization or personalization options. Please check the product description or contact our customer service team for more information.
⦁ We strive to ensure that product images accurately represent the actual items. However, please note that slight variations in color or appearance may occur due to factors such as screen settings and lighting.
⦁ Yes, if you require additional product information, please contact our customer service team, and we will be happy to assist you
⦁ While creating an account is not mandatory, it can streamline the checkout process and allow you to track your order history.
⦁ You can create an account by clicking on the "Sign Up" or "Create Account" link on our website and following the prompts to enter your details.
⦁ Yes, you can update your account information at any time by logging into your account and accessing the "Account Settings" or "Profile" section.
⦁ If you're experiencing issues accessing your account, please try resetting your password or contacting our customer service team for assistance.
⦁ If you're experiencing display issues, please try clearing your browser cache or accessing the website from a different device or browser.
⦁ While our website is optimized for modern web browsers, we recommend using the latest version of your preferred browser for the best experience.
⦁ We take the security and privacy of customer information seriously and employ industry-standard encryption and security measures to safeguard your data.
⦁ Yes, your payment information is encrypted and securely processed by our payment gateway provider to ensure the highest level of security.
⦁ We do not share customer information with third parties except as necessary to fulfill orders or comply with legal requirements.
You can contact our customer support team via email, phone, or instagram during business hours
⦁ Our customer support team is available from Monday to Saturday between 10:00 am and 06:00 pm to assist you with any inquiries or concerns.
⦁ No, we only operate online
⦁ Yes, you can reach out to us on social media platforms such as Facebook, Instagram for assistance or inquiries.
⦁ Care instructions can typically be found on the product label or description.
⦁ While specific warranties or guarantees may vary by product, we stand behind the quality of our products and strive to ensure customer satisfaction.
⦁ Yes, we accept returns for items that do not fit as expected. Please refer to our Return and Exchange Policy for more information on the return process